SHIPPING & RETURNS
~Shipping is only $39 per order. $19 for AL/GA residents
~All orders over $279 receive free shipping.
~Due to holidays shipping to resume on Tuesday 12/5.
~We will combine shipping if you get multiple items at no additional charge, unless combined items require a bigger box, at which point additional shipping charges may apply.
~If you prefer a specific shipping date please let us know.
~All items are shipped in an insulated box.
~Heat or cold packs are used as necessary.
~We ship Mon-Thur although Friday shipping for a Saturday delivery is available at an additional $19 cost.
~We ship via FedEx Priority Overnight (unless otherwise specified) by 10:30am to most areas (rural areas excluded) Please be available on the delivery date and begin acclimating your new animals immediately upon receipt.
~We only ship to the U.S. continental 48 (no shipping to Alaska or Hawaii)
~In the rare event of a DOA, please submit notice of any livestock losses within 2 hours of a FIRST ATTEMPT delivery to:
~A clear picture of the DOA must be sent.
~Shipping can stress corals. they may appear lighter or darker at times and may take a few days, up to a few weeks to color back up.
~Please be aware of weather conditions in your area when choosing a shipping date.
~DOA's will be issued a credit, but not the shipping cost.